Description
2.1 Learning Outcomes:
Recognize the importance of quality management theory, principles, and practices
applied in businesses on national and international levels.
State the importance of standardization and quality standards.
2.2 Action Required: (Read)
Chapter 1. Organizational Structures
Textbook: Thomas Pyzdek & Paul Keller: The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence, McGraw-Hill Professional; 2 edition (December 18, 2012). ISBN-13: 978-0071799249
2.3 Test your Knowledge (Question):
Explain the idea of the transaction-cost theory.
Discuss two to three limitations of the hierarchical structure.
2.4 Instructions
Read Chapter 1 and answer the questions.
Post your answer in the discussion board using the discussion link below